Privacy Policy

PRIVACY POLICY

Last updated November 06, 2023

This Privacy Notice for EXCEL NEXUS (“we,” “us,” or “our”) describes how and why we might access, collect, store, use and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://excelnexus.co.uk/, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@excelnexus.co.uk.


SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention and to comply with law. We may also process your information for other purposes with your consent. Learn more about how we process your information.

When and with whom do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organisational and technical processes in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us. We will consider any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.


TABLE OF CONTENTS

  1. 1. WHAT INFORMATION DO WE COLLECT?
  2. 2. HOW DO WE PROCESS YOUR INFORMATION?
  3. 3. WHAT LEGAL BASES DO WE RELY ON?
  4. 4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
  5. 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. 6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. 7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. 8. DO WE COLLECT INFORMATION FROM MINORS?
  9. 9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. 10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. 11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include email addresses.

Sensitive Information. We do not process sensitive information.

All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.


2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services. For example:

  • To save or protect an individual’s vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason to do so under applicable law (e.g., your consent, compliance with laws, to provide services, protect your rights, or our legitimate interests).

We may rely on the following legal bases to process your personal information:

  • Consent: We may process your information if you have given us permission.
  • Legal Obligations: We may process your information where necessary for compliance with our legal obligations.
  • Vital Interests: We may process your information to protect your vital interests or those of a third party.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with certain third parties.

We may share your personal information in connection with business transfers (e.g., a merger, sale of company assets, or acquisition).


5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some are required for security or basic site functionality. Others may help with analytics and advertising.

See our Cookie Notice for more information: https://excelnexus.co.uk/cookie-policy/.


6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary to fulfill the purposes described in this Privacy Notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or securely store it until deletion is possible.


7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

Although we do our best, no transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.


8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn personal information from users under 18 has been collected, we will deactivate and delete such data. Please contact our Data Protection Officer (DPO) : mike.condon@excelnexus.co.uk ,if you are aware of any data we may have collected from children under 18.


9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), UK, and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In the EEA, UK, and Switzerland, you have rights to request access, rectification, or erasure of your personal information, among others. You may also have the right to object to the processing of your personal information. Contact us using the details in HOW CAN YOU CONTACT US ABOUT THIS NOTICE? below.

If you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection authority.

Withdrawing your consent:

If we rely on your consent to process your personal information, you can withdraw that consent at any time by contacting us at the details in HOW CAN YOU CONTACT US ABOUT THIS NOTICE?.

Cookies and similar technologies:

Most browsers accept cookies by default. You can remove or reject cookies in your browser settings. For more information, see our Cookie Notice: https://excelnexus.co.uk/cookie-policy/.

If you have questions or comments about your privacy rights, email us at hello@excelnexus.co.uk.


10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers and some mobile OS/apps include a Do-Not-Track (“DNT”) feature. No uniform standard exists for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted in the future, we will inform you in a revised Privacy Notice.


11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

The updated version will be indicated by an updated “Revised” date at the top. We may notify you by posting a notice of such changes or by sending you a notification.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by:

  • Email: mike.condon@excelnexus.co.uk
  • Phone: 0161 513 2735
  • Post:
    • EXCEL NEXUS
    • Data Protection Officer
    • 96 Ashton Lane
    • Sale
    • Cheshire
    • M33 6NH
    • United Kingdom

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of your country, you may have the right to request access to the personal information we collect, request details on how we process it, correct inaccuracies, or delete it. You may also have the right to withdraw consent. These rights may be limited by applicable law. To request to review, update, or delete your personal information, please fill out a data subject access request.