Subject Access Request (SAR) Support Services
A Subject Access Request starts a one-calendar-month clock, and the work behind it is rarely simple. Files are scattered across email, shared drives and case systems, full of duplicates, and packed with third-party information that has to be redacted.
We take it off your hands. Send us your files and we handle the scoping and redaction, so you receive one finished, ready-to-send SAR response—it really is that simple…
Content Fingerprinting
Advanced duplicate detection greatly reduces document volume, saving on SAR Support costs.
Chronological Email Timeline
As standard, individual emails are organised into a logical timeline that are easier to review for all parties.
3-5 Day Turnaround
From just £450, a disclosure ready SAR response in as little as 3 working days.
What’s Included
- Scoping: we work out what’s in scope and what isn’t, so you only disclose what you need to.
- De-duplication: duplicate documents and email chains are removed before redaction, which reduces your page count and cost.
- Redaction: third-party personal data and exempt material are redacted by a person, page by page.
- A finished SAR response: organised, checked and ready for you to review and send.
You remain the data controller and sign off the final response. We prepare it, and you send it.
How It Works
- Send your files: upload them securely to us.
- We scope and de-duplicate: you get a clear page count before redaction starts.
- We redact: every page is reviewed and quality checked.
- You receive your SAR response: ready to send, typically in 3–5 working days.
Transparent SAR Support Pricing
No licence costs. No subscription fees. No surprises.
Simple per-page pricing, and the more pages you have, the lower your average cost per page. SAR support starts from £450 (minimum 500 pages). You’re charged on the pages that remain after de-duplication.
Why we can’t quote from a sample: We price on the total page count after duplicates, and neither can be judged from a sample. A single email can hold two pages or a hundred, and a pile of 600 pages may shrink considerably once duplicates are removed. Upload everything and we’ll tell you the exact figure.
Don’t know your page count?
No problem, we appreciate email exports etc are impossible to tell how many pages are held within. Simply upload your files and we’ll analyse the dataset, provide an analysis with an exact page count and confirm your SAR support quote within 24 hours – completely free with no obligation.
Here are some real world examples to perhaps give you an idea of cost of our SAR support services:
SAR support & REDACTION — example prices
| Pages | Total | Per page |
|---|---|---|
| 500 | £450 | £0.90 |
| 600 | £525 | £0.88 |
| 700 | £600 | £0.86 |
| 800 | £675 | £0.84 |
| 900 | £750 | £0.83 |
| 1,000 | £825 | £0.82 |
| 1,250 | £975 | £0.78 |
| 1,500 | £1,125 | £0.75 |
| 2,000 | £1,425 | £0.71 |
Progressive pricing — the more pages you have, the lower your average cost per page. Please use the calculator below for your exact figure.
Minimum 500 pages.
Estimated total
£450
£0.90 per page · 500 pages
Over 10,000 pages — please contact us for a quote.
Minimum charge £450 (the first 500 pages at £0.90). The more pages you have, the lower your average cost per page. Over 10,000 pages, please contact us for a quote.
Important Notes:
*Digital documents only: Pricing applies to typed digital files (Emails, Word docs, PDFs, etc). Scanned PDFs or handwritten documents require additional processing and will incur a small processing fee. This will be itemised in the analysis report/quotation.
Deduplication included: Using advanced content fingerprinting, we remove over 99% of duplicate emails, on average this reduces our clients file counts by upto 20%, saving them significant processing costs.
More than 10,000 pages? Contact us for a custom SAR redaction quote.
What We Redact in a Subject Access Request
- Third-party names and personal details
- Email addresses and phone numbers
- Postal addresses
- National Insurance numbers
- Medical information (non-requester)
- Financial details (non-requester)
- Any other sensitive personal data
The data subject’s information remains visible – we only redact third-party personal data.
How We Redact an Email in a Subject Access Request
In the below example email, redactions are applied according to structured disclosure rules.
- Third-party email addresses are redacted as they identify an individual (e.g. jane@example-company.com, jane99@gmail.com)
- Generic or company addresses remain visible (e.g. hr@example-company.com, info@example-company.com)
- Job titles are redacted when they can reasonably identify a specific individual (e.g. CEO, General Manager).
- Mobile numbers are redacted, while company landlines are retained.
- Personal names within the body text are redacted, whereas the requester (“Tom Smith”) is retained for context.
From: Jane Doe <jane.doe@example-company.com >
To: John Doe <john.doe@example-company.com >
CC: HR <hr@example-company.com >
Date: 19 Nov 2019, 20:49
Subject: Re: Tom Smith
John ,
Following the conversation yesterday between Tom and Rachael , I want to get the full facts before I make a decision on Tom’s future at the company.
Regards,
Jane Doe
CEO
Example Company
London, United Kingdom
mob: 01234567890
+44 (020) 555-2019
Why Choose Us?
- Human-led: real people review every page, not just software.
- UK-based and direct: you deal with the person doing the work.
- No software or subscriptions: nothing to install and nothing to learn.
- Secure handling: encrypted transfer and controlled processing from upload to delivery.
Typical turnaround: 3 – 5 days (larger projects may take longer).
Need SAR Support?
Send us your files, we handle the scoping and redaction, and you receive one finished, ready-to-send SAR response—it really is that simple…